Privacy Policy

In this Privacy Policy, the terms “Betbarter,” “we,” “our,” and “us” refer to Sky Infotech N.V., a limited liability company with its registered location at Abraham de Veerstraat 9, Curacao, and company number 152377. As the “data controller” for the purposes of the relevant European data protection laws, we are in charge of how your personal information is gathered and how Betbarter uses it.

You can email our Data Protection Officer at [email protected] with any questions or issues you may have regarding how Betbarter manages your personal data.

Information that can be personally identified

When you create an account, place bets, and utilize the website’s services, you provide us with this information. To enable you to access specific areas of our website and associated services, you must provide this information. This information is gathered when you:

Create an account with when using the website;
Willingly provide it using the Betbarter services;
Disclose the information on the website’s public places;
Share it when contacting our customer care staff.

Among the details are your:

• Username;
• Both first and last name;
• Date of birth;
• Phone number;
• Residential address;
• Email address;
• Records verifying one’s address and billing information;
• Preferences for using websites and seeing transaction history.

Any additional information you give us while utilizing our sites, such as your credit or debit card number or other payment data. In order to safeguard children and for billing purposes, the information is also necessary. You can contact Customer Support to update and modify this information. This information is kept confidential and is only shared internally, with the exception of the parties listed below.

Calls to and from our Customer Contact Center are logged for security and training purposes, as well as to handle any complaints you may have about the services you received.

If you decide to use any of the social media tools that come with our products (such as chat rooms), Betbarter has the right to keep records of you or use your information in other ways.

Betbarter works hard to make our website as accessible and user-friendly as possible. Betbarter gathers information on your usage of the website, but it does not individually identify you. Our servers maintain a unique activity log for each interaction you have with the services. This log records administrative and traffic data such as your originating IP address, the time and date of your access, the web page(s) you view, the language you use, software crash reports, and the type of browser you use. The offering and caliber of our services depend on this information.

Betbarter employs cookies to improve your experience using our platforms and to make sure our website functions properly. Please refer to our Cookie Policy for more details.

We employ your personal data in the following areas and for a variety of purposes:

• In order to deliver the goods or services you’ve asked for;
• To fulfill our duties under the law or regulations;
• To keep an eye on the functionality of our website and to send you marketing materials.

Depending on what category and legal basis your personal information falls under, you have different rights over it. More details about each category, the rights it grants, and how to use those privileges are covered in this section. These rights come after each category, bolded.

Your personal information is used by us to facilitate your use of our services, account setup, online sports betting and casino participation, and customer support.

We transmit your information to other companies that operate on our behalf in order to deliver our goods and services. See the section on Sharing Information for further details.

The key tasks needed for us to offer you the services you use or have signed up for are included in this category. You can choose not to use our services and cancel your account if you do not want your information to be used in this manner.

To safeguard our players from fraudulent activity and to encourage responsible gaming, Betbarter will verify your information using your identity document and/or proof of address.

At any point, we have the right to carry out a security assessment in order to confirm the information you submitted during registration, as well as to check your usage of the services and your financial transactions for any possible violations of our terms and conditions and the legislation in force. A credit report order and/or other methods of cross-referencing the data you submit with databases owned by other parties are examples of security checks, although they are not the only ones.

These are the things we have to do in order to lawfully, responsibly, and compliantly supply our goods and services in accordance with regulatory standards. If you object to the use of your information for this purpose, you can terminate your account and refuse to use our services, since we are unable to offer you our services without doing these things.

As previously mentioned, we utilize traffic statistics and cookies to enhance the functionality of our website and the services it offers. We make sure to minimize any impact on your privacy since we have a genuine interest in carrying out these operations.

If you feel that your right to privacy outweighs our legitimate business interests, you have the “right to object” to actions taken for our legitimate interest. But as these activities are essential to our operations, you might have to cancel your account if you want to object, in addition to controlling your cookies.

We may send you emails, texts, or online offers and promotions if you have granted us permission to do so. We don’t provide third parties access to your information, so they may utilize it for their own marketing purposes.

You may change your marketing settings or remove consent at any time.

Your Entitlement to Correction

You have the right to have any inaccurate personal information we may have on you corrected. Please email [email protected] with any information that you would like changed but are unable to do so via My Account.

The Right to Obtain a Copy of the Data that Personally Identifies You
You can ask for a copy of the personal data we have on file by contacting [email protected] or requesting it through live chat. We’ll send you a form to fill out. Although it is not required, completing the form enables us to quickly get the information you need. Your legitimate identity evidence will be requested in order to safeguard the confidentiality of your personal information. We will respond to your request within a month of receiving it. Should your request be exceptionally intricate and anticipated to take over a month, we will promptly notify you and estimate the estimated duration; also, there may be an administrative fee associated with such a request.

If there is no compelling reason to continue processing your personal data, you can request that it be erased. This is not a given or absolute right; it only applies under specific conditions.

The following circumstances exempt the right to be erased: exercising the right to freedom of expression and information; meeting legal requirements; carrying out tasks in the public interest or exercising official authority; archiving materials for public use; scientific or historical research; statistical purposes where erasure is likely to make that processing impossible or seriously hinder its accomplishment; *for the establishment, exercise, or defense of legal assertions.

Your Personal Data may be disclosed to third parties by us:

For the goal of conducting research on the prevention of addiction (anonymized data will be collected);
In cases where we have your consent to do so or to defend our rights, property, or safety; or both;
If we have your permission to do so;
If it is determined by us alone that you have engaged in any form of dishonesty or attempted fraud against us or other service users, including but not limited to payment fraud or game manipulation;
If we must share or disclose your private data in order to abide by any legal or regulatory requirements;
If we need to enforce or apply the terms of this notice or any other agreements;
If we need to share your personal information in order to help us provide you with the goods and services that you’ve requested, including but not limited to third-party software providers;

The processing and storage of personal data obtained through the services may occur in any nation where we, our affiliates, suppliers, or agents have establishments. You specifically agree to any information transfer outside of your country by using our services. We shall take reasonable measures to guarantee that your Personal Data is treated as securely as it is inside the EEA or appropriate jurisdictions when we send any portion of it outside of these regions. The following actions are among them, although they’re not the only ones:

Model contracts, enforceable business regulations, or security of the US/EU privacy shield;
We are aware of the value of security and the methods required to protect data;
We keep all of the personal data we get straight from you in a password- and encryption-protected database housed inside our secure network and secured by up-to-date firewall software (SSL Version 3 with 128-bit encryption is supported by Our Services);
We also take action to guarantee that our suppliers, affiliates, agents, and subsidiaries have appropriate security measures in place.

We keep personal information for as long as it is reasonably necessary for us to do business or comply with the law. Betbarter considers local laws, contractual commitments, and our customers’ expectations and requirements when setting data retention periods. We securely destroy your personal information after we are done with it.

Since these third-party websites are owned and run independently from us, we are unable to guarantee the security of any information you submit to a third-party website that links to or from the services, or to any third party that manages our affiliate program (if applicable) or any other type of program. The privacy policies, if any, of these third parties apply to any information that they collect.

Links to other websites that are not under our control and are not covered by this privacy statement may appear on our website. If you use the links on this page to visit other websites, the owners of those websites may gather information about you, which they may use in line with their own privacy policies, which may be different from ours. The operators of these websites are only in charge of their functioning and any potential bugs on the linked sites; we have no control over them.

The Owner can track user activity and monitor and analyze web traffic with the use of the services in this area.

Google Inc.’s Google Analytics

Google Inc. (“Google”) offers a web analytics service called Google Analytics. Google uses the information it collects to monitor and analyze how Betbarter is used, to create reports on its operations, and to distribute that data to other Google services.

Google may utilize the information gathered to contextualize and tailor its own advertising network’s advertisements.

Personal information gathered: Cookies and Data Usage

The Services are provided “AS-IS” and “AS-AVAILABLE” without warranty of any type. Events outside of our immediate control are not our responsibility. We cannot promise, nor do we say that there will be error-free performance regarding the confidentiality of your Personal Information due to the complex and constantly evolving nature of our company and its technology. Moreover, we disclaim all liability for any indirect, incidental, consequential, or punitive damages resulting from the use or release of said Personal Information.

Please check this policy often, as we may amend it from time to time.

We will make a good faith effort to notify you in advance of any significant changes to this Privacy Policy via email, notice on the website, or other prearranged methods of contact. We will notify you of the changes ahead of time so that you have enough time to process and comprehend them before they take effect.

Without your express permission, we won’t implement any significant modifications to the privacy statement. We may not be able to continue offering any or all of our products and services if you reject the changes to the Privacy Policy or do not accept them in any other way within the allotted time.